This post describes my not-so-happy experiences with one of India’s so called leading ISPs – aka Bharti Airtel.
When we moved to Noida 2.5 years ago, I looked for an ISP to satisfy our internet needs. Being an ardent supporter of BSNL, I went with BSNL and was not disappointed. The connection was steady and fast for approximately a year before problems happened – wrong billing, frequent disconnections and lazy customer support. I must say that in the end, they apologized and made things right. However, I quit and went with Airtel.
I chose the 4 Mbps plan from Airtel and connection was good till they messed up my profile on their DSLAM, reduced my connection speed drastically and further, lied to me that I reached my FUP limit – when in reality I was far away from even coming any where close to it.
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